Absolutely! As long as all the rules outlined in the Rental Agreement are followed, and the unit is supervised at all times, they are very safe. We will request your signature on this form and give you a copy on the day of the delivery.

Our inflatables are constructed with quality and safety in mind! All of our units have a safety entrance/exit ramp for the children’s protection and safety and emergency exit flaps in the roof. Each unit is constructed of only the very best American made commercial grade 18 to 21 oz. vinyl, with double and quadruple stitching. All of the materials are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and minimizes the chances of getting entangled. We securely stake the base of all inflatables into the ground. Four 50-200 lb. sand bags secured within commercial-grade duffle bags are used for surfaces such as packed gravel, cement or asphalt where stakes cannot be used. Each of our inflatables is equipped with a non-removable list of rules. We will also supply recommended guidelines for safe use and the recommended number of children allowed in the inflatable at any one time. Beware of cheap, unsafe, imitation inflatables!

Yes. Uganda Bounce House Rentals, LLC is fully licensed and insured for rentals that we set up.

A responsible adult must be assigned to supervise all activity in and around the inflatable while it is in use. The responsible adult must know and enforce all the safety rules. The renter is responsible for the safety of all participants and the care of the equipment.

We set up the unit and inflate the bounce or slide with a fully enclosed blower motor that must stay on the entire time that the inflatable unit is being used (unless winds exceed 25 mph or it starts to rain, in which case the motor must be shut down). There are no moving parts exposed on the blower unit, which is a very important safety feature when there are children around. The blower unit must be located within 100 feet of an electrical outlet.

We set up the bounce or slide and take it down when we come to pick it up. This is done to ensure your safety and the safety of the equipment. Set up time is approximately 20 minutes for the bounces and 25-30 minutes for the combos and slides. We ask that if you are done with the bounce or slide please shut down the blower. The inflatable must be inflated before it is taken down so that we can inspect and do a cleaning of the unit. We ask that if you use the slide as a WATER SLIDE that you wash any mud from the unit, turn the water off, and empty the pool one hour before we arrive. Please LEAVE THE WATER UNITS INFLATED, so that it may be dry when we pick it up. This hour will not be included in your rental time.

We create our delivery schedule based on party times the day before delivery. We will call prior to the delivery date and make sure our time works with your plans. In order to ensure that everyone has the maximum rental time, we deliver and pick up in the same order. We will be there anywhere from 1 to 3 hours before your party time for set up. You do not pay for setup or take downtime. Your rental period is for a day, 6 hours, or more depending on the pick-up schedule. Overnight setups are available for an additional charge. We pick up the unit after the party is over, but please allow up to 3 hours for pick up. If an exact delivery or pick-up time is needed, just let us know. We will be more than happy to make any arrangements that you may need.

Approximately a 20′ by 20′ area should be plenty of room for the bounce houses and a 20′ by 40′ area for the slide. We also need to consider vertical clearance which will be between 18 – 22 feet high. The area should be level, free of rocks, sticks, animal droppings, etc. and any in-ground sprinkler systems should be shut off and not sticking up. Please make us aware if you have a sprinkler system. The unit should be within 100 feet of an electrical outlet. The hose is not provided for water units. You will need to have enough hose to reach the Slide. The inflatables can also be used indoors. Please specify which surface the inflatable is to be set up on, so that we can provide the appropriate anchors. Please clean and clear the area for the inflatable prior to our arrival time.

You will be responsible for obtaining any necessary permits. A generator may need to be used as well, for not all park locations have electricity. We can provide a generator for an additional cost.

Yes, our inflatables can be set up indoors. Please make sure that the facility has adequate space and ceiling height for the inflatable. Some facilities may require additional insurance or inspections. It is the responsibility of the customer to check with the facility regarding any requirements. Please inform us if you plan to set up the inflatable indoors so that we can provide the appropriate anchors.

Yes, we require a $50 deposit to reserve the inflatable. The remaining balance is due on the day of the rental, prior to set up.

Our cancellation policy is as follows: Cancellations due to weather are accepted up to the day of delivery and do not incur any fees. For other cancellations, please let us know as soon as possible. If you cancel more than 7 days before your rental, your deposit will be refunded. If you cancel within 7 days of your rental, the deposit is non-refundable. Once we arrive and set up, the full rental fee is due, even if the inflatable is not used. There are no refunds for unused time. Please note that we reserve the right to cancel your rental reservation at any time due to severe weather conditions (rain, high winds, etc.).

We accept cash and credit card payments. If you are paying by cash, please have the exact amount ready, as our drivers do not carry change. Credit card payments can be made over the phone or in person upon delivery. Personal checks are not accepted.

No, the generator is not included with the inflatable rental. If your event is in a location without access to electrical power, you will need to rent a generator separately. We can provide a generator for an additional cost.

Yes, most of our inflatables are suitable for both children and adults. However, there are weight and height restrictions for each unit, so please check the product description or ask us for details.

Yes, we can provide an attendant for an additional fee. An attendant is recommended, especially for large events with a high number of participants, to ensure the safety of all users.

No, once the inflatable is set up, it cannot be moved. It is important to choose the setup location carefully before we arrive. Moving the inflatable after setup poses safety risks and is not allowed.

 We understand that weather conditions can be unpredictable. If rain is forecasted, we will contact you a day before the rental to discuss options. In case of rain during the rental period, you have the option to cancel before the inflatable is set up, and your deposit will be refunded. Once set up, the full rental fee is due, even if the inflatable is not used. There are no refunds for unused time.

No, there are no additional cleaning fees if the inflatable is returned in a reasonable condition. However, if excessive cleaning is required due to misuse (e.g., food, drink, or other stains), an additional cleaning fee may apply.